[Resolved] Hathway — The low speed internet and no response from their side

Saee Dalvi

Aug 27, 2021

Address:	Shop No 23/24, Gokul Nagari, 2, Dattani Park Rd, Thakur Village, Kandivali East, Mumbai, Maharashtra 400101
Website:	www.google.com/url?sa=t&source=web&rct=j&url=www.justdial.com/Mumbai/HATHWAY-BROADBAND-INTERNET-CABLE-Near-Surya-Village-Kandivali-East/022PXX22-XX22-120130162421-U7G1_BZDET&ved=2ahUKE

Our net of hathway broadband has been going on and off the all time. One time ots working the very next moment it is not and this is being going from a year. Whenever you call the hathway broadband customer care they give you a different number everytime. When you call they will ask for your account no. And will tell that they will send a technician but they never send unless you call them repeatedly. They do NOT respond us in a proper manner. Very disappointing and dissatisfied services are being provided. We are wasting our hard earned money and we aren't getting the proper response.

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Sep 28, 2021

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2021

Hathway Customer Care's response Hi, Thanks for reaching out! We are sorry to know about the unpleasant experience you have had with Hathway Broadband. To be able to help you, we would need your location, Hathway Ac. No. and the registered phone no. Please inbox us. Our team will get in touch with you. Thank you! Hathway Customer Support Team.