Hathway — Torture from the service provider

Address:

Nungambakkam

I installed Hathway network at my temporary residence as soon as lockdown started. Once the norms are relaxed I came to my hometown where I already have BSNL.

By end of September my Hathway broadband pack expired. I will be returning to my temporary residence by end of December only.

For more than 2 weeks I'm getting atleast 5 calls from Hathway asking me to renew. I explained I will be renewing it by December but still getting atleast 5 calls from various numbers. Thanks to Truecaller.

I received a mail from pre-legal team now saying I have signed a form which has some declaration and they can explore legal options. From my conscience I have not signed any form while availing connection. When I asked for the photocopy of the form I signed, no response from their end.

Also when I explained clearly when I can renew, why is this annoying approach.