[Resolved]  Hathway — Unethical behavior with no service / Fraud

Address:

Bangalore, Karnataka, 560103

This is an complaint against Hathway broadband services Bangalore. I would like to bring in notice of everyone, that Hathway broadband services Bangalore is a fraud . They just take the money for three/six months and run way without providing any service for that they truly charge. Few days ago, I got the new Hathway broadband connection and paid the amount for three months in advance as per the plan. It’s been only 15 days frequent disconnection problem has started. I complaints multiple times by giving the call to Hathway customer care, they take the request and close the same without providing any resolution. From past 5 days, it is the same situation, everyday I call them, they close my request without providing any resolution on the query raised. Below are the some list of request/complaint registered and closed without any resolution: 14591497 14559348 14593534 Now when I call them to look into the issue, customer care associates threatens me saying that “we have already provided the resolution, don’t call us again, otherwise we will disconnect the connection permanently from here”. If consumer court board can take any necessary action against them, it would be helpful for me as well for others who are facing issues with Hathway broadband, Bangalore. Thanks. Vikas