| Address: | Address: Rahejas, 4th Floor, Corner of Main Avenue and V. P. Road, Santacruz (W), Mumbai-400054. Tel: 91-22-26001306 Fax: 91-22-26001307 |
Biggest scammer in isp list. Fake promises, fake services.
They doesn't even care on resolving the issues, instead busy in reacting quick with the new connections and making money in this lockdown.
Worst customer support ever seen on this planet. 5th grade kids can assist better comparatively.
They just close the tickets without resolving the issue and when called once in a bluemoon they respond and will hung up if any question is asked which they aren't aware of or can't resolve.
Only an organisation which is making huge money with the fake promises in this lockdown due to novel corona virus.
I've been facing a problem with their network since a month, i've raised hundreds of tickets, e-mails and calls. They are least bothered to resolve the issue or callback. I even asked to close the account and refund as i paid for 6 months but they simply close the ticket stating they cannot refund as per their policy. My job is at risk and all this is due to this fake isp.
From last 30 days my internet is getting disconnected at sharp 07:00 pm and will be activated after 07:00 am. Nothing works. No customer support available at that timings to complaint. No possibility nothing.
Checked their official social media accounts, instagram or facebook or twitter, most of them are facing the same problem and lost their jobs trusting this fake organisation.
This should be taken into serious consideration and take appropriate action against them.
Daily my internet is getting disconnected from 07:00pm to 07:00am?
30 days issues not resolved.
Got a reply with same canned response and tickets got closed here in consumer forum too. Lol.
Account number : [protected]
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