Hathway — Unstable Network!

Address:

13, Sneha Milan Society, Gograswadi Opposite Royal Garden Bar & Restaurant, Dombivli East, Thane 421201

Hi,

My name is Saurabh Manerikar. Account Number: [protected]

I've taken the broadband service on 26/04/2023 and I already had to call customer service twice as the internet connection is unstable and I'm unable to connect to it most of the time. I've asked customer service to raise a complaint who ignored the request and shared a WhatsApp bot number. But no complaint option there.

I've had technician visit a couple of times but the issue is not resolved however, the complaint is closed from their end. I need this issue resolved asap as I can't keep calling every half an hour to inform the network instability.. if the issue can't be fixed, please cancel the service and refund the amount.

Regards,

Saurabh Manerikar
[protected]