[Resolved] Hathway — Unwanted SMS after permanent disconnection-reg

[Resolved] Hathway — Unwanted SMS after permanent disconnection-reg

S [email protected] from Delhi, Delhi Aug 26, 2021

Dear sir I have applied for permanent termination of hathway broadband disconnection and returned router on 8/Nov/2020. On my complaint they have put my no. on DND and unwanted calls and sms was stopped.But again from aug-2021 against they started sms to mobile for renewal.. All complaints given to hathway but no response. ACCOUNT NO.: [protected] But i still i get sms to renew The same is brought to the notice of [protected]@hathway.net hyd.[protected]@hathway.net but no improvement. I request them to stop sending sms over mobile on renewal as i am not interested any more. +2 photos Was this information helpful? No (0) Yes (0)
Nov 13, 2021 Complaint marked as Resolved Got a mail on 28 AUG-21 and it stopped after 30-Aug-21. Thanks to Consumer complaints for escalating and solving the issue. regards Mail from Hathway email-id [email protected] "Dear Customer, We regret the inconvenience caused to you. Subject – Concern raised with respect to DND Related towards Account number : xxxxxxxx93 With reference to your email, we have forwarded your request to the team to add your contact number in the DND list in our records. We are always happy to help you. Regards Nodal Officer – Hyderabad \| Hathway Cable & Datacom Ltd\|\| Customer Care No : 040-66989898" Hathway customer support has been notified about the posted complaint.
Add a Comment	Share
Submit Close