Hathway — variable speed under 1mbps

 
1 Review
Delhi, Delhi, India
 ja923 on Oct 20, 2019
Hello team,

Account number: [protected]
Number: [protected]
Name: charu aggarwal

I have been a faithful customer of hathway for the last few years. But for the past 6 months, i have complained multiple times with only a temporary solution. My 40mbps plans only offer at 700kbps!!! I have complained numerous time but i am tired of repeating the same process over and over again.

I would like to disconnect my connection with you. Also, i request you to pay back the advanced amount for the remaining two months.

Thanks

Regards
Jitesh aggarwal

Complaint Status


[Oct 20, 2019] Hathway Cable & Datacom customer support has been notified about the posted complaint.
Verified Support
Hathway Cable & Datacom Customer Care's response, Oct 21, 2019
Dear ja923,

Appreciate you reaching out to us, we understand how inconvenient this could be. We have forwarded your concern to our team and an executive will get in touch with you shortly.

Thank you
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    Customer satisfaction rating
    28%
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    Hathway - variable speed under 1mbps