[Resolved]  Hathway — Worst service ever seen

Address:

Pune, Maharashtra

Hi, I am your 'NEW' customer with id: 1193292. I had provided my all documents and payments to HATHWAY on 4th Oct 2014. The person who taken payment from me told me I'll get connection by Monday I.e. 6th Oct. But your QUICK service installed it on 11th Oct 2014 (by only 7 days dealyed) The person who installed cable told me I'll get my user id, password by 2-3 hours. I got my user id after 2-3 DAYS and which is of NO use because by today also I am not able to use my internet connection. Each time I called customer care I got different reasons of why my internet is not working. I have registered complaints 3 times & non of them resolved yet. 1.[protected]th Oct 2.[protected]th Oct 3.[protected]th Oct Your 2 executives committed me that it will sort out by 15th Oct till 6 P.M. But still they are not able to complete their commitments. So my question is to you, what should I do in this situation?? Because you are not able to provide normal service to your NEW client who have used his connection for 0 minutes. Thanks and regards Suhas A. Badgujar