hathwayb — not providing internet connection since 6 months and mental harrassment

Address:

Pune, Maharashtra

Complaint Details sir our account no is 1204531, we had paid Rs 1500 + cabling charges on 27/10/14 for internet connection with 600kbps speed and unlimited use.since then connection was not done, sometimes they said you install new driver, sometimes they din't listen to our request for connection even after installing driver.Now we again called several times and got feedback as the connection which you have opted for is not working in your area, so there is new plan working which would be better for you. so after making many many calls and emails to appelant authority and pune nodal office, technician, helthey came home and took Rs 570 more from us on 16315 and promised to make connection within 3 days, still nothing has been done and everytime we make a complaint and they promise to do something but they dint listen and send us message that your complaint has been resolved.Company is not giving our money back and not listening to our complaints still.we faced lot of mental harrassment from these men, we have record of what we complained and what they did in these 6 months.Everytime we called and asked about the situation of the complaint.It is the WORST SERVICE of company which we have ever seen.we want our money back +calling charges+cabling charges + 5000Rs for mental harrassing us for last 6 months.its not the company its the hell who is working to harrass people mentally