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Havells India — ceiling fan issue

Hi,

I have raised multiple complaint with my registered mobile number. When i registered my first complaint on 2nd may 2019, i got one service message and kkg code as well. I waited for whole day and also tried to connect with number provided in service message but that person hasn't picked my call. Next day again i called but he hasn't picked up the call. Then i called to customer care and asked about status of my complaint they told your request has been closed. I asked technician hasn't came to my home how come request got closed then response was like we don't know and they blamed on me like you had only shared the kkg code. From past two days same thing is repeating. I called multiple time and waste my time to discuss with your executives but there is no proper response. My concern is how kkg code has been shared with technician without resolving customer issue.

Let me know how long havells team need time to resolve my issue. Do you gusy need 1 year???

Is this kind of service we expect from havells? Did you guys understand about temperature in north india and my parents facing this fan issue from past 10 days. I got really frustrated with your service and i have never seen this kind of service from any other service provider. Please stop to play with customer and if we trust on havells then please do the value for that.
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Complaint Status


[May 07, 2019] Havells India customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: ShareTweet

Comments

I have purchased an AC from this company a year ago and it is giving endless trouble from day 1 of purchase. No help from Co to solve the issue despite repeated complaints. I have paid 30k for this piece of crap. I am having lot of trouble because of this AC and feel cheated by this company.
I waited from the last two months, but No one came for installation of my new geysor. Now out of two one is working and other one is not working..what should i do now? No one are responding
My mobile number [protected]
Mail.id - aravind.[protected]@gmail.com

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    Havells India
    Customer Care Service
    Customer satisfaction rating
    69%
    Complaints
    769
    Pending
    0
    Resolved
    522
    Havells India Phone
    +91 17 2423 2401 [Chandigarh]
    +91 28 1248 1112 [Rajkot]
    +91 14 1391 4645 [Jaipur]
    Havells India Address
    QRG Towers, 2D, Sec- 126, Express Way, Noida, Uttar Pradesh, India - 201304
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