[Resolved] Havells India — Installation of Water Storage Heater | |
I have purchased 35 Ltr white Monza EC Storage Wtare Heater in Jan 2017 thru Online Moglix which is delivered. Ur service centre at Gwalior MP refuse to install as per the policy o[censored]r co giving lame excuses . it seems they are making excuses to extract some money from me. Several complaints are made to ur co thru GA103063, GA172253, GA220931 and i get standard reply that the matter is referred to service centre. But the service centre is not providing the service. am disturbed to see the response of the service centre and the co as well, where tall claims of best service after sales are promised.i am old customer of Havells but in future shall think twice before purchasing ur products. Was this information helpful? | |
Feb 27, 2017 Complaint marked as Resolved Havells India customer support has been notified about the posted complaint. Verified Support Jan 23, 2017 Havells India Customer Care's response Dear Sir/Ma'am (caanil), We're sorry to hear about your experience. Please expect a call from our representative shortly, we will ensure all possible help. Regards, Team Havells | |
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+91 17 2423 2401 [Chandigarh]
+91 28 1248 1112 [Rajkot]
+91 14 1391 4645 [Jaipur]
QRG Towers, 2D, Sec- 126, Express Way, Noida, Uttar Pradesh, India - 201304
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We're sorry to hear about your experience. Please expect a call from our representative shortly, we will ensure all possible help.
Regards,
Team Havells
We hope your concern is resolved. Please drop us an email at havells.social@gmail.com in case you need any further assistance.
Regards,
Team Havells