[Resolved] HDFC Bank — 10k withdrawal issue | |||||
Dear sir. Pls be informed that we have not withdrawn 10 k from yes bank atm code nmno1184 but amount has been debited in my account so we have have registered a complained for the same ref no. Delc[protected] & my customer id is 46407522 for your ref. So hdfc bank confirmed me that we'll Revert within 90 days. It is not acceptable for a normal customer as the same amont is very very high for me. Kindly request to you pls do on priority & refund my amount of rs. 10k or provide me the camera recording for the same. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. | |||||
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Kindly note we have received representment (ATM Log) from the ATM acquiring Bank stating that the transaction was successful. As per the network operating guidelines, the ATM log is sufficient and conclusive proof of successful cash dispensation. Hence, the transaction has not been credited to your account. You can visit your account branch and view the Proof of transaction (ATM Log) that has been shared by the acquiring Bank.
-Natasha
HDFC Bank Customer Assistance.