[Resolved]  HDFC Bank — 3rd party cash txn inc gst 100817-mir[protected] mir[protected]

Address:560068

Hi all,

It is horrible that without user intimation they are deducting some amount from accounts saying "3rd party cash txn inc gst 100817-mir[protected]". It happened thrice for me and 177 *3 rupees has been deducted from my account.

Note
1. Without user intimation how can bank deduct amount? Or else at least there should be a message with details to a user mobile when they deduct this amount. So that user can get to know it and can act accordingly?
2. Without user information if any bank transacts any amount then that is equal to looting / cheating.
3. If this "3rd party cash txn inc gst 100817-mir[protected]" charges are penalty for using other bank atm's means, then why cannot you people deduct money on that moment it self? Why do you guys deduct money after some time?

-kiran
Was this information helpful?
No (0)
Yes (0)
Oct 9, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

hello sir this is shaik abu dawood frmTG frm my accout 354 amount dected it show 33d party some thing y i want to know plz mail me on [protected]@gmail.com..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information