[Resolved] HDFC Bank — 5% cashback not received for jewelry purchase at tanishq

dhirendranegi

from Noida, Uttar Pradesh

Address:

Gurgaon, Haryana, 122001

Hi,

As per advertisement it is shown that 5 % cash back will be provided in case of purchase from tanishq showroom and payment made through hdfc debit card & credit card.

I have purchased jewelry from tanishq showroom gold souk gurgaon on 25th august 2018 with hdfc debit card for rs 54145. And eligible to get 5 % refund.

But proper information is not provided by the vendor and also in hdfc advertisement when such refund will be credited in account.

Please provide complete details regarding such offers.

Please look into the issue and do the needful.

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Jan 20, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account no., transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Dec 21, 2018

Updated by dhirendranegi What is ref ID- TTU[protected]