[Resolved]  HDFC Bank — aadhar card updation

Address:380015

On 17th june 2017 through hdfc bank we updated aadhaar card through sms. We got confirmation from bank that details will be updated within 10 days. However till now the details have not been updated in account numbers:
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Kindly solve the matter. Contact [protected]
Was this information helpful?
No (0)
Yes (0)
Sep 11, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2017
HDFC Bank Customer Care's response
Dear Customer,

We note that your Aadhar number is not yet updated in our records. Kindly share us the SMS screenshot of the request sent and the confirmation SMS received for Aadhar updation. Alternately, You can update your Aadhaar number through Netbanking by following below mentioned step :

Access your NetBanking account with your Customer ID and IPIN (NetBanking Password).
Select ""View/Update Aadhar number "" option under the Request menu from the Menu bar located on the left hand side of the web page.
Enter the Aadhar number
Click on ""Update""
Confirm if your address is correct or not by clicking on check box
If your addresss is correct click on ""Confirm"".
Incase there is any change in your address, you can update the same using the ' Update Address Option' online.

Your aadhar card number will be updated in our system, within 3 to 4 working days. We request you to please Login again after 4 working days, and view the updated details.

You can also view/update your Aadhar number by clicking on ""Update Contact Details"" on the top.

We inform you that you can also update your Aadhaar number through MobileBanking app (on Android and iOS phones) by following below mentioned step:
Log in to MobileBanking
Select ""Request"" section under Accounts and tap on ""View/update Aadhaar number""
Select the account where you wish to link your Aadhaar number
Input your Aadhaar number and re-enter your Aadhaar number and tap on ""update""
Tap on ""confirm"" to submit the record
Your aadhaar number will be updated in our records within 3 to 4 working days.

Alternatively,

To update your Aadhaar / UID number to your HDFC Bank Savings Account, you can visit any of your nearest HDFC Bank branch along with original Aadhaar card or E-Aadhaar letter, and submit the form duly signed available in the link given below (format is available with branches too)

Please download the form from the link mentioned below :

http://www.hdfcbank.com/assets/pdf/05012013_Aadhaar_Updation_form.pdf

Once the request is received and found to be in order, the Aadhaar / UID number will be updated with us in 5 working days.

Please visit the following link for address of our branches

http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j .

-Anay
HDFC Bank Customer Assistance
Aug 18, 2017
Updated by Avaniparikh
As required by you I am attaching herewith the screen shots of the SMS for updating of Aadhar card and it's confirmation reply

Sep 04, 2017
Updated by Avaniparikh
I had last updated my complaint on 18th August 2017.However till date the matter has not been resolved
Complaint comments 

Comments

My matter is pending since 17th June and query is pending since 10th August 2017. Last I updated on 4 th September to which I still have not received any reply and neither has my matter been solved

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information