[Resolved]  HDFC Bank — about hdfc credit card payment - reg.

Address:

Bangalore, Karnataka, 560013

Dear sir/madam

With reference to the above, it is to inform you that last month, i have not received the credit card bill either in my mail id not the outstanding bill in my registered mobile number nor the hard copy in my address.
The same i convey to the customer executive and then they send me after the due date.
Then it started a regular call from last week towards credit card outstanding payment. The same i convey that i will make the payment before due date.
But one of your executive head (May her name is marina) has blocked my credit card (Card ending no is 8014). I want to know why she has done this even when after you have imposed late fine and interest for my next month bill, and the same outstanding due date to make payment is 7th of next month.
Further, i also want to state that my mistake is that i have not made the payment but i want to state that if the customer will not receive the statement how they will make the payment. But still, you have imposed penalty, late fine and interest and further that you have blocked my card.
I also want to say that will blocked my credit card permanently, i will make the outstanding balance before due date i. E next month.
1. Please, redeem my card balance and the same may be intimate to me.
2. Today i. E 23.04.2018, i have made the payment of rs 20, 000/- which will receive to you within 3 working days.
3. Rest outstanding balance i will pay after redemption of my credit card.
4. It is also requested you to blocked my card not temporary but permanently.
5. I just don't want any call from your executive tomorrow onward regarding the payment.

Regards

Rajnesh kumar
Email id - [protected]@gmail.com
Mobile no. [protected]