[Resolved]  HDFC Bank — About new account kit and not getting satisfactory answer

Address:Ahmedabad, Gujarat, 380058
Website:[email protected]

I am rajesh bhalja. Applied to open new account at bopal, samarpen complex branch ahmedabad.
Not received kit till 08 days are over. Trading account not opened till date. Not getting satisfactoring answer from branch people even after no. Of calls. Very lathargic functioning. Customer id given is 629617.

As i have to go out of station and even after requesting to do it on priority, lot of delay is there. Now i am thinking to withdraw and not to continue with hdfc bank
Was this information helpful?
No (0)
Yes (0)
Jun 11, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 11, 2017
HDFC Bank Customer Care's response
Dear Customer,

As per our records the welcome kit for your account was sent through- Aramex Courier vide ref id [protected] and same has been delivered to you on 09/05/2017.

Further, regarding status of trading account, we request you to write to them at [protected]@hdfcsec.com, who will ensure that your query concerning your Trading account is resolved at the earliest.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear Sir,

My full processing fees should be returned. It was your executive fault, he did wrong commitment then why should I bear loss. If you will return I will not accept. I want my full processing fees amount.

Many times follow up but no any response from hdfc Seniors person

Thanks
Avinash Jha
Cell : [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18404
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information