[Resolved] HDFC Bank — Abusive language used by recovery guy

Baxis virk

from Mumbai, Maharashtra

Address:	Raigad, Maharashtra, 410218
Website:	www.consumercomplaints.in

Hi, my name is Baxis Singh Virk I have an account with HDFC bank and I have also got credit card from bank very soon after opening an account, I was regularly paying my dues on date, but recently due to some financial issues I was not able to pay my dues on time for which I have requested to collection person that I will with all dues, but certainly I star receiving threatening calls from bank just for the amount of 5000 Rs, they not only abused me but also to wife who received the call in my absence, I have given several complaints for which I didn't received any call or mail yet. Today I went to one of your branch, I spoke to the bank manager and he suggested me to file a police complaint regarding that but I haven't expected this kind of answer from a manager,
So request to the bank to arrange a call on my number [protected].

Thanks waiting for a call from the bank.

Baxis Singh Virk,
[protected].

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Mar 19, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your issue details, credit card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance