[Resolved] HDFC Bank — airtel recharge not done but amount debited from my account

Karthick Samraj

from Avinashi, Tamil Nadu

Address:

560037

Hi,

Please find the below two unsuccessful transaction details, amount debited from my account credited card till now refund not happened. Transaction date[protected]

Rs.100.0 online recharge of airtel mobile [protected]; txn id[protected] has failed due to a technical issue. Refund will be processed within 7 working days.

Rs.100.0 online recharge of airtel mobile [protected]; txn id[protected] has failed due to a technical issue. Refund will be processed within 7 working days.

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Mar 17, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in 3 working days. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance