[Resolved] HDFC Bank — amazon payment charge disputing

Vibhor nassa

Address:

Sikanderpur, DLF Phase 3, Sector 26, Gurugram, Haryana 122002, Faridabad, Haryana, 122002

I bought amazfit GTR watch from Amazon on 20 Jan 2020. but somehow I didn't like the watch and I refund that watch on 28 January 2020 . after that I had a word with Amazon telecaller name is gurpreet . she told me your amount which is 10099 rupees . will be refunded back in my account and she told mee before transferring amount will give you confirmation call so that you can confirm you want that amount in your Amazon wallet ya in your account from which I have made a payment . but I didn't get any call and they have made a payment in some other account which is not belongs to me .
Bank name is "HDFC Bank "
IFSC CODE- HDFC000679
refund reference number[protected]
refund order ID[protected]
I don't know about this bank account even I have confirmed with my family member this bank account number is not belongs to anyone . I hope you will resolve my problem as soon as possible

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Mar 24, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2020

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance