[Resolved] HDFC Bank — amazon refund has not been credited for more than a month

[Resolved] HDFC Bank — amazon refund has not been credited for more than a month

J Jess_Seq from Bengaluru, Karnataka

Hi, i have been writing emails after emails to [protected]@hdfcbank.com to get my refund from amazon processed. I have returned the product back over a month back and i am not sure why it is taking so long to get this processed. It's been over 20 days and i still have not received the refund or a reply from the bank's customer care. Could you please look into it? I am tired of running around trying to call through mobile banking. As a suggestion, please have online shopping issues as drop down on the hdfc site. As a lot of people shop online, it would help out a lot o[censored]s facing such issues. Reference no-033338 Was this information helpful? No (0) Yes (0)
Dec 1, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 31, 2018 HDFC Bank Customer Care's response Dear Customer, We have checked our records and could not find any email from this email id. Please resend the email with complete details of the refund transaction, email confirmation from the merchant for further investigation. -Manoj HDFC Bank Customer Assistance Nov 07, 2018 Updated by Jess_Seq I have mailed [protected]@hdfcbank and i got a response from Mr.Neville A- Manager - Correspondence. He asked for details of Credit Card, Mobile number, and email iD. I have replied to that email. Could you please respond on that. Attached below is the reference number of the auto-reply i got from [protected]@hdfc.com Subject Line: RE:'HBL=[protected]' Amazon refund#[protected] Regards, Jessica
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Krishna Kant Malviya

from Basoda, Madhya Pradesh

HDFC Arera Colony, Bhopal. is not closing my salary account. I have visited ther branch, filled the form for closer of account, called the concered so may times, written mail. But still they do not close my account.

What tro do.

Please close my Account A/c No. [protected]

Jess_Seq

from Bengaluru, Karnataka

I have mailed [protected]@hdfcbank and i got a response from Mr.Neville A- Manager - Correspondence. He asked for details of Credit Card, Mobile number, and email iD. I have replied to that email. Could you please respond on that.
Attached below is the reference number of the auto-reply i got from [protected]@hdfc.com

Subject Line: RE:'HBL=[protected]' Amazon refund#[protected]

Regards,
Jessica

Jess_Seq's [Complaint's author] reply, Nov 7, 2018

Ignore this comment, posted here by mistake