[Resolved] HDFC Bank — Amazon refund the amount on october 21

1310

from Madurai, Tamil Nadu

Oct 22, 2021

Address:

t.266,TNHB street, 1st milk booth,Ellis nagar, madurai-16

Hi Team,
i ordered the headset on oct 14 through amazon by debit card and i cancelled the head set immediately but still the amount was not credited to my account though the mail came from amazon like they refunded. Please help me out to reverse my money from the hdfc bank. it is more than a week i did not receive money to my account

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Nov 30, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 22, 2021

Updated by 1310 Please see the photos for more reference

Oct 22, 2021

Updated by 1310 please send me the amount which is taken from me on monday really iam worrying

Oct 22, 2021

Updated by 1310 A call scheduled by customer care and they took 33988 rupees .. debited from my account i need that amount by monday please help me out

Oct 22, 2021

Updated by 1310 Yspminral -- this was the [esron who conatcted

Verified Support

Oct 23, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Verified Support

Oct 23, 2021

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance