[Resolved] HDFC Bank — amazon send refund amount but hdfc bank did not send to my account

Laveena Jagiasi

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 421004

Hi hdfc leads,
Amazon initiated refund for one product on 24 feb but same is not credited to my account. I have refund reference number as well.
After calling bank multiple times on customer care, after listening entire scenirio support people just bang the call without assistance.
Poor assistance. Kindly provide me my refund back.

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Jun 11, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email us at [protected]@hdfcbank.com from your registered email id along with the date/amount of original transaction deducted from your account, amount of refund and copy of email confirmation regarding a refund for further investigation. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Nadia
HDFC Bank Customer Assistance