HDFC Bank — Amount debited from axis bank but cash not received from ATM(HDFC ATM)

Address:

560066

I have used ATM(HDFC ATM) to withdraw the amount(RS-10000), the amount was debited from my axis bank but cash did not come out from HDFC ATM, i went to the HDFC and they disregard my concern saying that it was technical issue and nothing can be done about it.

HDFC ATM Transaction ID:CASH-ATM/S1ACBU72
Branch Location: hdfc bank, near forum signal, whitefield, bangalore.