[Resolved]  HDFC Bank — amount debited from my bank account while booking train ticket from irctc no confirmation of ticket

Address:Ambala, Haryana, 133001
Website:Payzapp and irctc

Tansaction number [protected]
Booked train ticket via hdfc payzapp
My amount got deducted but no ticket got confirmed. Irctc shows this in failed transaction, refund is also not initiated. My 1110 rupees wasted. Total waste of time and money. I tried calling all the customer care number, none works. Hdfc charges even more amount on calling their toll free numbers nobody connects to any customer care executive.
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Jan 27, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2018
HDFC Bank Customer Care's response
Dear Customer,

We're sorry that you've had to face the issue. Please provide your registered contact and transaction details at http://bit.ly/2aJ9wGW . Mention reference ID PZ[protected] for us to resolve the issue at the earliest.

Anay
HDFC Bank Customer Assistance
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