[Resolved]  HDFC Bank — Amount deducted from my HDFC account but not received yet

Address:Pune, Maharashtra, 411014

On date[protected] i had transaction of RS. 378 to freecharge from my HDFC debit card for Electricity payment Via freecharge but amount was deducted from My HDFC account and not received by freecharge. than i have got Email/SMS from freecharge about these failed transaction and they were said they have reversed my 378 amount to My HDFC bank and also i received SMS from HDFC bank via Vk-HDFCBK mention date " ur transaction on HDFC Bank debit/credit card Ending 5939 for Rs 378.00 has been reversed/credited by freecharge87453 on[protected]:05:36:54.

But still i am not get 378.00 amount on my HDFC Account.

so please let me know how long it will take to credited these 378.00 amount on my HDFC account.

My Name :- Adnan Ashfaque Sheikh
Bank :- HDFC
Account no:- [protected]
Address :- kharadi, Pune

Thanks,

Adnan Sheikh
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Mar 20, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2017
HDFC Bank Customer Care's response
Dear Customer,

The amount has been reversed on February 13, 2017.

-Bejoy
HDFC Bank Customer Assistance
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