[Resolved]  HDFC Bank — Amount deducted rs 10000 but no cash dispensed

Address:Panipat, Haryana, 132103
Website:Hdfcbank.com

Sir
I tried to withdraw rs 10000 from ICICI bank ATM at Adsandh road panipat.
No money was dispensed. But amount was deducted. Smsreceived at 12:14 noon on March 20; 2017. Then I got rs 10000 twice from idbi atm same day.
Now after 1 month passing hdfc bank says it can't do anything. go to ICICI bank manager.
Im a middle class teacher.helpless.I have talked to customer care 10 times, have emailed numerous times but to no avail.
Kindly help
Thanks
Sangeeta Khanduja
Hdfc account [protected]
Platinum hdfc debit card ending in 2610
Customer id. 40474581
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Jun 3, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 03, 2017
HDFC Bank Customer Care's response
Dear Customer,

We have received confirmation from the Acquiring Bank stating that the transaction was successful. The proof of transaction has been sent to your account branch. You may visit the branch to view the same.

-Bejoy
HDFC Bank Customer Assistance
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