[Resolved] HDFC Bank — Amount is not credited to my account

Shiv Sengar

from Mumbai, Maharashtra

Address:	Pune, Maharashtra, 411045
Website:	www.hdfcbank.com

Hi,

I was purchasing the items from Jabong.com and due to some error payment was failed but the amount was debited from my account. Jabong has initiated the amount from their end and I received message from HDFC bank that the amount is credited/ refunded from Jabong to your account.

When I checked my account, I CAN NOT SEE ANY AMOUNT CREDITED TO MY ACCOUNT.

Please check this issue and refund my amount ASAP.

Jabong Order ID: [protected]
Refund ID: 36621691
Amount: 3063.95

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Jan 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2016

HDFC Bank Customer Care's response Dear Customer,

I request you to share your issue details, transaction details, account and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance