[Resolved] HDFC Bank — amount not credited in bank account

Lichhaman Ram

from Bali Chak, West Bengal

Address:

Rayagada, Odisha, 765001

On dated 25 august 2017 i have transferred a sum of rs. 5000/- from my payzapp wallet id no. [protected] to sbi bank account and wallet shows transaction has succesful but the same amount has not credited in my bank account. My payzapp account id. [protected]. Please refund my amount rs. 5000/- please. I have also called customer care of payzapp he called that he can not help me. Also he give txn. Id. I. E.[protected].

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Oct 2, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2017

HDFC Bank Customer Care's response Dear Customer,

As per your query, we wish to inform that the IMPS account transfer for Rs.5000/- on[protected] shows as successful from our end, we request you to kindly get in touch with the respective bank with the below mentioned details for further assistance.

Bank transaction Id[protected]
Bank Account Number - 3 XXX XXX XX 88
Bank IFSC Code - SBIN0003068

-Bejoy
HDFC Bank Customer Assistance

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Comments

saipooja.k

from Sathupalli, Telangana

On dated 13th April 2017, I booked a ticket through paytm.But I cancelled the tickets and got a msg from paytm as your amount 421rs credited which is still not credited to my bank account.

Account number- [protected]
Account holder name - kakulapati saipooja
transaction id - 89775.

Thanks,
pooja.