HDFC Bank — Amount not credited to benificiery (mobikwik) while dbited from my account...

Address:Nagpur, Maharashtra, 440008

I had done a transaction through internet on mobile on 8 th Jan 2016 at 3 am approx to add money to mobikwik wallet from my Hdfc bank customer ID 60112112 while amount debited the same was not credited to mobikwik...I complained on same day and contacted more than 10 times but didn't get my money back...date of resolution given many times and extended without reasons..
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Dear Customer,
Your email has been received vide ref id[protected]. The matter is under investigation and our team will respond to you in 3 working days.

-Anay
HDFC Bank Customer Assistance

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