[Resolved] HDFC Bank — amount not refunded

R Niranjana

from Koradachcheri, Tamil Nadu

Address:

605013

Hi hdfc team,

I have paid 466 rupees of amount to swiggy via netbanking on 16/9/2018. Since i received different food from what i ordered, the swiggy team mentioned that they will refund the amount. Also, they have processed the refund from their end on 17/09/2018 16:02:09. But i didn't receive the amount to my account. I request you to kindly check it and refund the amount.

Was this information helpful?

No (0)

Yes (0)

Nov 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Sep 28, 2018

Updated by R Niranjana Please contact me via the mail id through which i have submitted my complaint

Verified Support

Sep 28, 2018

HDFC Bank Customer Care's response Dear Customer,

We're sorry to hear that. Please share your Account No./Card No. with registered contact info & transaction details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance