[Resolved]  HDFC Bank — Amount Rs. 11630/- is being hold by hdfc bank against my saving A/C no. - [protected]

Address:831011
Website:www.hdfcbank.com

I have a saving account in HDFC bank bistupur branch, Janshedpur having A/C no. [protected]. I had opened this account in Year 2005. I had never taken any Loan from HDFC bank so far. Recently i got a Notice from HDFC bank that i have a personnel Loan in my ID (Loan A/C no.[protected].At the same time Amount Rs. 183/- had been deducted from my saving account on dated : 02.01.2017. I had booked a complaint in customer care unit (Complaint no. - KOLR[protected]) on dated : 01.03.2017 against this issue. Front that time i am constantly chasing the status of my complaint by visiting the branch or talking over phone. but sorry to say that no body is giving me a positive reply on this regard. I had visited you loan department also & talk over phone in your customer care unit also but didn't get response. Yesterday an Amount of Rs. 11630/- has been blocked as "Hold fund" in my saving account. I am facing difficulty in day to day transaction. Kindly resolve this issue as soon as possible.
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Apr 14, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2017
HDFC Bank Customer Care's response
Dear Customer,

We understand that our Bank Official Mr. Raju Jain has contacted you and requested you to visit our nearest Retail Loan Service Centre in Jamshedpur with your valid and original ID proof and PAN Card. For any further clarfication, please conact Mr. Raju Jain on [protected] .

-Bejoy
HDFC Bank Customer Assistance
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