[Resolved]  HDFC Bank — application has been rejected and not inform me about rejection

Address:Dewas, Madhya Pradesh

I am a credit card holder of hdfc bank ltd. I have been using hdfc bank's credit card since 2014. I have given an application for changing my address in hdfc bank record, as my credit card is going to be expired on 08/18. I want to change my address in-order to received my new credit card to my address. But the application has been rejected without cofirm me or without intimating me. Once again on 20/02/2018 i have sent an application for changing address with i d proof (Electricity bill), this time i signed on application in presence of mr prakash, who is staff member of hdfc bank ltd dewas branch and he ensure me that i will sent my application to hdfc bank ltd, chennai branch.

Here i request you to kindly change my address as per application, if there is any problem then contact with me before cancelling / rejecting it..

If it is not possible then tell me i will clear all due before due date and close / surrender my credit card.

Thanks & regards

Jitesh dadlani
Card no [protected]
Contact no [protected]
I d : [protected]@gmail.com
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Mar 30, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2018
HDFC Bank Customer Care's response
Dear Customer,

we have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected]

-Manoj
HDFC Bank Customer Assistance
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