HDFC Bank — application of my personal loan

Address:

A101, Customs Colony, Military Road. Marol. Mumbai 400059, Mumbai City, Maharashtra, 400059

Hello there,

I have applied for a loan top up on my existing loan (Ref[protected]. The procedure was prolonged for 2 months as I had changed over from the organisation I was associated with (Cox & Kings Ltd) to another organisation (Trip Navigator Pvt Ltd). While doing the same I have submitted all required KYCs time and again, from both the organisations.

However after having the clearance on the entire process, your good office advised me that the same has gone on a hold as they have not seen the physical copy of my PAN Card.
Here I would like to point out the following.
1. My PAN ACCOUNT REF IS LINKED TO ALL MY KYCS and everything is submitted as a part of my KYC kit.
2. The Physical PAN Card copy is lost and I have done an FIR of the same.
3. I am already availing an existing loan from HDFC and hence would request you to evaluate the case basis all my EMIs which are getting deducted without any defaults till date.

Request kindly advise me the way ahead.

Thanks and Regards
Atanu Das.
+91 [protected]