[Resolved] HDFC Bank — applied fastag not received the confirmation email. | |||
Hi team, I have applied for fastag via hdfc online after the payment is detected from my credit card account i got an error page in the portal and even i did not receive the confirmation email for the fasttag applied. I don't have references no as well. I have only transaction sms alert: you've spent rs.500.00 on credit card xx9758 at etoll1291683 on[protected]:16:15:29 I tried to call customer support - multiple times but nobody is picking the call. Then i tried to call pos number of bangalore, but again the same, nobody picks the call. Let me know if you need any other details. Regards Harish Was this information helpful? | |||
Dec 28, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 27, 2019 HDFC Bank Customer Care's response Dear Customer, Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance. -Bejoy HDFC Bank Customer Assistance Verified Support Nov 27, 2019 HDFC Bank Customer Care's response Dear Customer, We request you to retry for the transaction and revert us in the event you are unable to do the transaction along with the error screenshot to enable us to investigate and assist you accordingly. Click on https://bit.ly/2Lzhyn3 to enable us to review and assist you accordingly. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Nadia HDFC Bank Customer Assistance | |||
 2 Comments | |||
Comments
My name is Bipin Odhekar. I have applied for Fastag to HDFC Bank and received a reference number HFR362169. I did the required payment also. HDFC did not send cmmunication after that. No way, I could connect to concerned person to know the status. May i know the status?
Reply
I applied HDFC fastag on Nov 19th 2019, My reference number is HFR410998, you mentioned that I'll receive application PDF through mail and company person will contact you, But I didn't received any update either through mail or from customer care
Your customer care number also not working
Your customer care number also not working
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
32731
Pending
0
Resolved
18405
View all 32731 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information