[Resolved] HDFC Bank — applied for hdfc fastag could not track the application status

Modernguntur

from Visakhapatnam, Andhra Pradesh

Address:

Laxmipuram, Guntur, Andhra Pradesh, 522006

Applied for hdfc fastag for 3 of my vehicles and paid 1500/-, it was mentioned that a representative would come to our address to confirm for the fastag application. But no body turned up.
And i could not track the application status, my application reference number hfr898712.
And no response on the registered email or mobile.

I am expecting response on the issue.

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Jan 15, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2019

HDFC Bank Customer Care's response Dear Customer,

We like to confirm your application is received & is under process tag will get despatched within 15 days from date of Wallet ID creation The delay is due to an exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. For any further assistance, you may write to us at fastag.[protected]@insolutionsglobal.com or call customer care at[protected].

-Nadia
HDFC Bank Customer Assistance

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Comments

Saravanakarthi

from Coimbatore, Tamil Nadu

I have applied 3nos fast tag (Ref Number HFC796696) on November 30th 2019, Amount of Rs.1500 paid through online but there is no response till date..

Saravanakarthi's reply, Dec 11, 2019

Any updte

jitu10899

from Roha, Gujarat

My Son's savings A/c. No. [protected] AXIT JITENDRABHAI PATEL change from Minor to Major category and I have submit all necessary document 12 days. (New account opened 1 days and minor to major change very long time) Please take quick changes minor to major account.