[Resolved]  HDFC Bank ATM — Withdrawn Rs. 5000/- from HDFC Bank

Address:

New Delhi, Delhi

Dear Madam/ Sir,
Namaste!

Firstly I went to withdraw Rs.5000/- from Central Bank ATM, ID No.- F30N115401, Ladosarai, New Delhi around 9.35 AM, Because I am having SB A/c No.- [protected] in the Central Bank of India, Ladosarai Branch. But after 3-4 try when Central Bank ATM didn’t respond. Then I went to HDFC Bank, ATM, ID No. – P3ENDL09, Ladosarai, New Delhi for withdrawal of Rs. 5, 000/- it was a successful transaction. But I never entered Rs.10, 000/- to withdraw from HDFC Bank, ATM ID No. – P3ENDL09, Ladosarai, New Delhi. While I was returning after withdrawal of Rs.5000/- from HDFC ATM, ID No. – P3ENDL09. I got three SMS from central Bank of India about following transactions :-

Debit Card No : [protected]
Date of transaction : 28/01/2014

SMS received Details on my Mob. - [protected] Dtd. 28th Jan.’2014
1 Amount Withdrawn : Rs.5, 000/- (Withdrawn by me from HDFC, ATM ID No. – P3ENDL09)
Date of transaction : 28/01/2014
Time of Transaction : 10:05 AM

2 Amount Withdrawn : Rs.10, 000/- (Even not entered & withdrawn by me from HDFC, ATM ID No. – P3ENDL09)
Date of transaction : 28/01/2014
Time of Transaction : 09:56 AM

3 Amount Withdrawn : Rs.10, 000/-(Even not entered & withdrawn by me from HDFC, ATM ID No. – P3ENDL09)
Date of transaction : 28/01/2014
Time of Transaction : 10:02 AM


Then went to Central Bank of India, Ladosarai, New Delhi where I am having SB A/c No. – [protected] for Complaint regarding above transactions. Following complaints I made to Home Branch as well as Online ;

Complaint No. : 1312056 Dtd. 29/01/2014 & 1316515 Dtd. 05/02/14
(home Branch given this no.)

Online Complaint Reference No. : C/09022014/22504 Dtd. 9th Feb 2014

Today on 13th Feb.’2014 I got letter dtd.12/02/14 from my Central Bank of India, Ladosarai, New Delhi. They are saying that transactions has happened. But how it has happened I don’t know. So please let me guide for further action. I am going to Lodge FIR against this false transactions of Rs.20, 000/- from HDFC Bank, ATM, ID No. – P3ENDL09, Ladosarai, New Delhi.

My branch manager is not cooperating or helping me to get my problem solved, his behavior in this matter very pathetic. Please do the needful as soon as possible in regard to false transactions of Rs.20, 000/- from HDFC Bank, ATM, ID No. – P3ENDL09, Ladosarai, New Delhi.



Thanks & Regards

Bhageerath
R/o F-170, Swastik Apt., Gali Mirjawali, Ladosarai, New Delhi -30
SB A/c No. : [protected]
Mob. : [protected]

Encl.
1. Letter issued by the Central Bank of India dtd. 12/02/14
2. Bank Statement copy of transactions