[Resolved] HDFC Bank — Auto loans

Homesiva

from Mumbai, Maharashtra

Address:	600032
Website:	www.hdfcbank.com

Hi

My HDFC Auto Loan pending payment on my company name in the year 2016 March. However I had called the collection folks and setted the account. Also got a No object letter from HDFC bank. but the status in CIBIL as of today is “written-off” and Current Balance is also showing. When I paid amount to Hdfc Collection Executives, they promised that they would clear the CIBIL status from “written-off” to “NIL”. still they didn't do.
What should I do & whom to contact for this issue?

Please advice

Thanks,
Sivasenthil Kumaran

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Jan 5, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 30, 2016

Updated by Homesiva Hi,

I had taken a Jumbo loan for 4L in Dec/2014 with an EMI for 2 years. Everything was going fine for 6 months and due to the financial crunch, I could not pay two installments. Every month, I paid one due . They demanded a fine of 560 rupees every month and I was paying that.

Last month, when there are four dues were pending and a new manager took over. He called and demanded that the installments to be paid off.

In the next two days, they blocked my HDFC credit card without my knowledge. I faced two embarrassing situations with the blocking of my card. Could have told me atleast..

Now they are calling me and threatening to block the entire HDFC account. Being a Preferred Customer, had a Relationship Manager and since the Balance was minimum, do not have a person to talk and resolve the issue.

I see almost daily two agents coming for me early in the morning and in the evenings..

It started to look like a big harrassment... How can I get over this? Need time to settle and the agents are not understanding the financial issues..

Regards
Shiva.

Nov 30, 2016

Updated by Homesiva Last month, only installments were due and one at the beginning of this month.

Verified Support

Dec 03, 2016

HDFC Bank Customer Care's response Dear Customer,

We would require some of your details to check this on our end. Kindly write to us at [protected]@hdfcbank.com with your loan account details, issue details and registered contact number, mentioning Reference Id TTU03121606 in the subject line for us to assist you better.

- Anay
HDFC Bank Customer Assistance.