[Resolved] HDFC Bank — balance deducted from bank but payment status is still showing pending

nikita-shiv

from Agra, Uttar Pradesh

Address:

Agra, Uttar Pradesh, 282003

Dear sir

I done payment of rs 83072.96 on 26-feb-2018 20:22:57 wide merchant ref no./order id:[protected]

Merchant name: jila abkari adhikari lucknow
Transaction id: wl[protected]-15082099
Order id:[protected]
Powered by worldline e-payment services
Through punjab national bank payment gateway team

I have done payment through my hdfc visa card for up excise e-lottery.

Balance deducted from bank but payment status is still showing fees pending

Kindly refund my amount on urgent basis

Please find the attachment of screenshot of payment and transaction status

Regards
Rakesh shivhare
[protected]/ [protected]

+1 photos

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Mar 30, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2018

HDFC Bank Customer Care's response Dear Customer,

Please mail us at [protected]@hdfcbank.com from your registered email id along with the card details, transaction details and issue details for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. We'll help sort it out.

-Bejoy
HDFC Bank Customer Assistance