[Resolved]  HDFC Bank — balance is different

Address:Rakanpur, Ahmedabad, Gujarat

I own a hdfc bank account in rakanpur branch. I have a balance of 5* but when i check its only 15*. I checked statement but there was not any transaction. So where my amount went and why its not showing proper balance. I have also active mobile banking, i never got an sms of any transaction not done by me. When i checked my balance through mobile banking then i knew about balance. So kindly resolve my issue.
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Aug 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2019
HDFC Bank Customer Care's response
"Dear Customer,

Please email us at [protected]@hdfcbank.com from your registered e-mail id alone with the complete details of the issue and your account details for further assistance.

-Anay
HDFC Bank Customer Assistance"
Aug 10, 2019
Updated by Rahuldesign33
Here in your reply I can see that email is showing [protected]@hdfcbank.com.

Kindly resend email information so I can email my query.
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DEAR SIR,
i like to know my bike loan status and statement
MY LOAN NO :50616754
Please consider my request
I want to cancel the one assist policy no [protected] from my hdfc credit card. I have not requested for this policy. Kindly cancel the policy as soon as possible from my hdfc credit card. Asap
Dear Mr Arora,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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