[Resolved] HDFC Bank — Bank account closure, mf sip closure | |||
I wanted to close HDFC SB Account on because of various unforeseen charges levied on my account. I was informed by the branch to close all SIPs before closing the account. I filled up the SIP closure forms and submitted to all the MFs SBI, ICICI Pru, HDFC MF and Birla MF in the last week of January. I was informed that SIPs will be closed within next 20-25 days. Recently I observed that all the SIPs were hitting in the account and they were not closed by MF. Upon questing the MFs customer care I was informed that you had created these SIPs through a channel partner (guess who??? HDFC) and the channel partner is not allowing to close the SIPs. I was informed by respective MFs to send a request again to HDFC Bank for the closure of SIPs. My question if HDFC Bank was to cancel the SIPs why the branch did not educate me in the first place?? The same branch issued me an ATM card stating I will not be charged and I was charged some Rs 900 for ATM/Debit card issuance. It is Indore Mahalaxmi Nagar Branch. I am fade up with the bank, attitude of their staff and misguidance all across. That the reason I want to close my bank account and SIPs, please help Was this information helpful? | |||
May 8, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 07, 2017 HDFC Bank Customer Care's response Dear Customer, Request you to write at [protected]@hdfcbank.com along with your complete query, account / charges details/branch details and registered contact details. Please mention Ref ID- TTU07041704 in the subject line for me to track your mail & assist you better. - -Bejoy HDFC Bank Customer Assistance | |||
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