[Resolved] HDFC Bank Bank Credit Card Dept. — credit card closed 4 years ago

Kkamal.ppreet

from Sonipat, Haryana

Address:

147001

This is Kamal preet Kaur. 4 yrs ago, I had a credit card with # [protected]. I was over charged with high interest rate, I kept complaining. When noone resolved my issue, i stopped making further payments. Then, finally one person suggested that if he will wave off some amount if I pay in lumpsump and close the card. I did the same and paid Rs. 29000 on 22/06/13 and got the card closed. He said he will issue NOC and i wont face any issues in future for any loans or cards. This guy and the bank deceived me as the letter they issued showed amount settled on my CIBIL. It's been 4 yrs and all my applications for loans and credit cards keep getting rejected. You have made me your prisoner. If you don't resolve my issue now I will go to social media and file a case against you.

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Mar 21, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

-Bejoy
HDFC Bank Customer Assistance