HDFC Bank — Bank delaying to unfreeze my account

Hi,

I am regularly trying to touch with you regarding my issue, even I have visited the nearest branch for this. my previous inquiry is under HBL=[protected].

My account number is [protected] and it is freeze since the personal loan is credited to my account. Can you please look into this?

My home branch is in Chembur, but as the situation is not good, I am not able to visit.

I am regularly visiting the nearest branch, Ranjangaon Ganpati (HDFC0002809) but they are not helpful enough.

I am visiting them from the last 2 months for KYC purposes as well as for account freeze purposes, but they are regularly ignoring/delaying my request by giving an improper reason.

My loan account is:[protected]
As my account is freeze, I couldn't transfer the balance to my account, and due to which my EMI got bounced. It wasn't my fault and it is directly impacting my CIBIL score.

I regularly try to touch with the nearest branch, but they weren't helpful enough and responded to me that don't worry about EMI bounce.

Can you please help on this, and clear my CIBIL changes for this. As I have already responded to you on this issue, please look into it immediately.

Please unfreeze my account ASAp