[Resolved]  HDFC Bank Bank Fastag — about fastag

I have applied hdfc fastag on 22-nov-2019. When i apply online within 7 working days you will get hdfc fastag.
On 26-nov-2019, got sms and email that ur customer and wallet id successfully issued. With in 3 working days you will get fastag card.
But still not get card and also information about courier details and whether card dispatch or not. When i will get the card.
I give vehicle number : tn68x4808
Application reference no : hfr452685.
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Dec 9, 2019
Complaint marked as Resolved 
Dec 04, 2019
Updated by Syed Kalilullah
Still no response
Verified Support
Dec 04, 2019
HDFC Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. Kindly note that your FasTag Application is currently under process. Your tag will be dispatched to your mailing address within 7 working days. The delay is due to the exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. We request your patience in the interim. For any assistance, please contact the FasTag HelpDesk at[protected].

-Nadia
HDFC Bank Customer Assistance
Dec 04, 2019
Updated by Syed Kalilullah
Dear Nadia

You mention that

We regret the inconvenience caused. Kindly note that your FasTag Application is currently under process. Your tag will be dispatched to your mailing address within 7 working days. The delay is due to the exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. We request your patience in the interim. For any assistance, please contact the FasTag HelpDesk at[protected].

I NOTED THAT WHAT IS CALLED [protected].

How i know about protected.

give the details about [protected]
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