HDFC Bank Bank Fastag — no updates on my fastag application reference number hfr001639 made on 29th sep 2017 | |||
I had made an application through hdfc fastag program trough their online portal. I had made payment of inr 1000 against the same as rs 200 for security amount and rs 800 as the top up amount. The reference number of the application is hfr001639. I had recieved one email with the reference number. Since then i have been trying to contact on the toll free number but no one picks up the. I am not being told about my application and my money. Regards Piyush jauhari +91-[protected] [protected]@ge.com Was this information helpful? | |||
3 Comments | |||
Comments
Hello,
1.)
About a week back on 09-Nov-17, I made a payment of Rs. 600/- for 2 FAStag's. The same evening, I received an SMS stating a single FAStag has been created with 400/- as balance and 200/- as deposit. This is not what I paid for, I paid for 2x FAStag's for 2 different cars. I also uploaded the RC, AADHAR and DL copies on your website during the online application and still only 1 FASTag has been created?
2.)
After the above payment, I've NOT RECEIVED even 1 email/SMS regarding the status and I have absolutely no clue as to what is happening with my application. I've not received my FASTag till now, what is happening with it, any update?
My Application number is: HFR010444.
The TollFree number provided has never been answered till now in over a week, is it even functional?
Rgds,
SM
1.)
About a week back on 09-Nov-17, I made a payment of Rs. 600/- for 2 FAStag's. The same evening, I received an SMS stating a single FAStag has been created with 400/- as balance and 200/- as deposit. This is not what I paid for, I paid for 2x FAStag's for 2 different cars. I also uploaded the RC, AADHAR and DL copies on your website during the online application and still only 1 FASTag has been created?
2.)
After the above payment, I've NOT RECEIVED even 1 email/SMS regarding the status and I have absolutely no clue as to what is happening with my application. I've not received my FASTag till now, what is happening with it, any update?
My Application number is: HFR010444.
The TollFree number provided has never been answered till now in over a week, is it even functional?
Rgds,
SM
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We like to confirm that your request was not processed since you have not submitted his RC copy. We request you to send RC copy to below email ID mentioning with your application number, we will process his application on top priority. hdfc.[protected]@sahaj.co.in
-Manoj
HDFC Bank Customer Assistance