[Resolved]  HDFC Bank Bank Fastag — non-receipt of fastag and non-existent call centre number

Hi i applied for the hdfc bank fasttag online, and received a notification a week ago, on 22nd november that it has been issued successfully. I have received no communication nor have i received the fast tag and this is very frustrating. All phone numbers including the customer service number published by them ([protected]) are useless. The customer service number continuously gives a message saying busy, other mobile numbers say number does not exist.
The application number is hfr391414
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Aug 7, 2021
Complaint marked as Resolved 
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Hi I applied for the HDFC bank FastTag online on 25 NOV 2019 by paying Rs500/-, after successful application submission, window showed me Application reference no HFR532546 and also showed that fastag application PDF is sent to registered email ID and HDFC representative will get in touch with you soon.

After 2 days, so representative called me nor I received their email with Fastag application PDF. I have received no communication nor have I received the fast tag and this is very frustrating. All phone numbers including the customer service number published by them [protected] is not reachable & re useless.

The application number is HFR532546

Dear Customer,

We regret any inconvenience you may have faced your application is received at our end and you will receive the Tag within 7-10 working days. For any further assistance you may write to us @ fastag.[protected]@insolutionsglobal.com or call on or call on[protected].

Note:- Dispatch details of the TAG will be share with you through SMS.

-Nadia
HDFC Bank Customer Assistance

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