HDFC Bank Bank Fastag — not able to login to web portal of hdfc bank fastag

Harsimran Singh

from Delhi, Delhi

Address:

122011

Hi,

I received my fastag from hdfc bank, but with provided credentials, when i login to the portal, i am not able to see any details. I sent mail on helpline fastag. [protected]@insolutionsglobal.com, but there is no reply. If i call on the toll free number[protected], it always come as busy. Please provide me resolution.

Regards,
Harsimran singh
User id[protected]

+1 photos

Was this information helpful?

No (0)

Yes (0)

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

HDFC Bank Customer Care's response Dear Customer,

The delay is due to the exceptional surge in applications received from customers. The team will respond to you in 7 working days. For any further assistance, you may write to us at fastag.[protected]@insolutionsglobal.com or call on[protected].

-Nadia
HDFC Bank Customer Assistance

Dec 18, 2019

Updated by Harsimran Singh I already sent the mail to the mentioned mail-ID, but there is no reply. Even I didnt get any reply with some ticket Number. If you cant even assign the Ticket Number to compliant, then what can we say. You take your time for resolution, but atleast provide me Ticket number for my complaint.