[Resolved] HDFC Bank Bank Fastag — payment issue

Pop45

from Delhi, Delhi

Address:

MOHAN WALA KUAN NARAINGARH, Ambala, Haryana, 134203

I apply for fastag through hdfc bank online on 28/12/19 i paid it from my credit card rs 500 but at last payment is deducted from my card and i can not get any message from fastag that mcardis aplied or not because when i make payment desktop shows that seesion time out and payment is deducted, so irequest you to refund my amount to my card which is deducted.

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Jan 6, 2020

Complaint marked as Resolved

Dec 03, 2019

Updated by Pop45 I apply for fastag through hdfc bank online on 28/12/19 i paid it from my credit card rs 500 but at last payment is deducted from my card and i can not get any message from fastag that mcardis aplied or not because when i make payment desktop shows that seesion time out and payment is deducted, so irequest you to refund my amount to my card which is deducted.

Verified Support

Dec 04, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Manoj

HDFC Bank Customer Assistance