HDFC Bank Bank Fastag — zero balance showing for fastag

Jmadajania

from Mumbai, Maharashtra

Address:

400101

Customer id:[protected]
Wallet id: [protected]
Above wallet was recharged on may 30, 2019 for rs. 1500.00 and balance of rs. 1235.00 is available. However, during travel on june 22, 2019 to gujarat, balance was showing as zero at toll plazas. This has resulted into lots of problems during our travel. After returning to mumbai, i have checked and wallet balance is shown as rs. 1235.00.
Please check and inform the reasons for showing zero balance.

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Jun 24, 2019

Updated by Jmadajania Customer id:[protected]
wallet id: [protected]
above wallet was recharged on may 30, 2019 for rs. 1500.00 and balance of rs. 1235.00 is available. However, during travel on june 22, 2019 to gujarat, balance was showing as zero at toll plazas. This has resulted into lots of problems during our travel. After returning to mumbai, i have checked and wallet balance is shown as rs. 1235.00.
Please check and inform the reasons for showing zero balance.

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Manoj
HDFC Bank Customer Assistance

Ajaygauba

from Kalanwali, Haryana

Hi, applied for three fastag s, and it's been over 3 weeks. No fastag recieved.

Flyforcloud

from Mumbai, Maharashtra

Hi sir I have HDFC fast tag in my vehicle DL10CL9459 I have already recharged with ra 1500 but it’s still showing black list on all toll plaza kindly activate my account or advice the right path.

I try many phone number but did not get any right path pls advice