[Resolved] HDFC Bank — bank is not crediting my refund

[Resolved] HDFC Bank — bank is not crediting my refund

S Shobhit Ambasta

I had to get refund from oyo rooms but till now hdfc bank has not processed my refund. It is more than a month and customer care at hdfc bank is not responding to the complaints. Below is the mail from oyo rooms citing the transaction reference for refund: "resolution provided - as per our telephonic conversation we inform your refund status, bank reference no. Kkbk[protected] please contact with your bank" Was this information helpful? No (0) Yes (0)
Jun 17, 2020 Complaint marked as Resolved There was no call or email, but the amount was received after 2-3 days HDFC Bank customer support has been notified about the posted complaint. Verified Support May 16, 2020 HDFC Bank Customer Care's response Dear Customer, We confirm that the refund will be generally credited in 10-12 working days from the date of merchant confirmation. If its not credited within the timeframe, request you to send us the duly filled and signed form which is available at the below link to cc.[protected]@hdfcbank.com along with the refund confirmation proof from the merchant to enable us do the needful. https://cutt.ly/Lyn8Q6w -Nadia HDFC Bank Customer Assistance May 18, 2020 Updated by Shobhit Ambasta Hi Team The link provided doesn't open. I have tried opening it at least 20 times in different browsers but it doesn't open. Kindly provide an alternative link. Refer the attached screenshot.
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